Junior Technical Analyst Intern (Sep 2024 – Present)
Ontario Ministry of Transportation, Toronto, ON

• Performed root cause analysis for internal web application performance issues, saving analysts 10 hours/month.
• Developed an automated browser cache clearing script that improved reliability and reduced manual intervention.
• Handled client requests, ticket assignment, and SLA monitoring, achieving 95% SLA compliance.

Machine Learning Research Assistant (May 2024 – Sep 2024)
Adaptive Software Research Lab, York University, Toronto, ON

• Researched data privacy in Large Language Models (LLMs), focusing on anonymizing personally identifiable information.
• Benchmarked LLMs for named-entity recognition, improving performance by 30% over previous methods.
• Developed a chatbot app using React, AWS Lambda, and DynamoDB, aiding data privacy research.

Software Application Developer Intern (May 2023 – Sep 2023)
Toyota Canada Inc., Scarborough, ON

• Created a health check solution for 12 internal microservices, reducing downtime detection by 75%.
• Automated ticket creation for malfunctioning microservices, cutting manual intervention time by 50%.
• Enhanced a vehicle registration microservice to send auditing data to analytics services.

Programmer Assistant (May 2022 – Sep 2024)
York University, Toronto, ON

• Developed a full-stack web app (React, Flask, MongoDB) for course scheduling used by 4,800+ students.
• Translated business needs into functional specifications, improving requirement gathering efficiency by 100%.
• Resolved a critical enrollment issue by analyzing 2,000+ rows of data with Python and Pandas, saving 40 hours of manual work.